"Social learning" and "informal learning" are among the training industry's hottest phrases these days. But there's so much confusion over what they mean, and what they mean to those of us in the business. A few truths:
- Social learning isn't new.
- Social learning isn't necessarily ‘managed', ‘launched', ‘controlled', or ‘measured'.
- People in the workplace are learning all the time - without us.
- Those people likely don't think of what they're doing as "learning".