Wednesday, November 25, 2009

Tuesday, November 24, 2009

Communication Etiquette for Professionals: Free Webinar

"Please Ignore the Message I Just Sent You!" Communication Etiquette for Professionals"

Speaker: Anna Post, author and spokesperson for The Emily Post Institute
Date: Tuesday, December 15, 2009
Time: 10:00AM Pacific / 1:00PM Eastern
Having strong communication skills - written, verbal and in the use of technology - is one of the keys to business success.

During this webinar, Anna Post, great-great-granddaughter of Emily Post, spokesperson and author for The Emily Post Institute, will highlight how training professionals can better build and strengthen relationships through the use of consideration, respect and honesty when communicating with trainees, colleagues, clients and total strangers.
Check it out:

Monday, November 23, 2009

Training Industry Statistics

Taken from Knapp Notes Blog (
Here are some interesting statistics from TRAINING (
  • 2009 U.S. Training Expenditures (including payroll and spending on external products and services) was $52.2 billion (a 7% decrease from last year)
  • 41% of organizations plan on purchasing online learning tools and systems in the next year.
  • Payroll was $32.9 billion, about a $1 billion dollar overall loss from 2008.
  • 47% of organizations surveyed reported a decrease in training budgets this year.
  • Companies spent $1,036 per learner this year ($1,075 in 2008).
  • Small companies (10-999 employees) spent about 33 hours of training per employee in 2009.
  • Midsized (1,000 to 9,999 employees) spent about 29 hours of training per employee in 2009.
  • Large (10,000 or more employees) spent about 33 hours of training per employee in 2009.
  • 1.5% of companies are using social networking or mobile training methods.
  • 47% of training hours are delivered by a stand-and-deliver instructor in a classroom setting.
  • 18.5% use online or computer-based technologies for their training delivery.
  • $306,178 was the average expenditure for training outsourcing